How can we help?
What is the difference between Bright & Bold vs. Pretty & Pastel?
At Ballooms we like to switch things up all the time. Bright & Bold is going to be celebratory and exciting. Think primary pops colours! Pretty & Pastel is more soft and neutral.
What areas do you deliver to?
GTA Flat Rate $15
Toronto, Mississauga, Brampton, Vaughan, Richmond Hill, Markam
Surrounding Area Flat Rate $25
Stoney Creek, Hamilton, Burlington, Oakville, Milton, Georgetown, Brampton North, Bolton, Aurora, Newmarket, Stouffville, Pickering, Ajax, Whitby, Oshawa
How far in advance should I order?
We recommend ordering at least 48 hours in advance to ensure availability, especially for custom designs. However, we'll do our best to accommodate last-minute requests when possible.
Can I customize my balloon bouquet?
Absolutely! We specialize in custom, design-forward balloon arrangements. Add any specific requests to the order notes upon checking out!
How long do the balloons last?
We say Ballooms are best to gift within the first 3 days, however, they typically last 7-12 days when properly cared for. Keep them away from direct sunlight and extreme temperatures for best results.
Do you offer same-day delivery?
Same-day delivery may be available depending on our schedule and your location. Please contact us directly to check availability.
Can I pick up my order instead of having it delivered?
Yes! Local pickup is available. Simply select the pickup option at checkout and we'll notify you when your order is ready.
What is your cancellation policy?
Please contact us as soon as possible if you need to cancel or modify your order. Cancellation policies may vary depending on how close to the delivery date you are.